Customer Experience Program Advisor Member

Mark Theriot

Active Term: 07/2025 - 07/2026

Areas of Expertise

• Your Customer Experience Strategy
  
• Your Customers, Their Experience Journey
  
• Customer-Focused Innovation
  
• Customer Experience Functional Alignment
  
• Accelerate & Improve Decisions with Data

Executive Consultant

Hawk EDM Group

Accomplished Executive, with success across multiple customer based product offerings, including SaaS based software products, AI based diagnostics, hardware, industrial equipment, B2B sales, user experience, go to market strategy and M&A.

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